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TALK Framework

When did you last have a healthcare conversation you didn't dread?

Whether you're a patient, carer, or clinician—the conversations that matter most are often the hardest to have. The TALK Framework provides role-specific preparation tools for navigating healthcare conversations with confidence.

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The TALK Method

T

Trust

Build the foundation for honest dialogue

A

Ask

Frame questions that get real answers

L

Listen

Hear what's said and what isn't

K

Know

Leave with clarity, not confusion

Tools for every role

For Patients

Preparation guides that help you ask the right questions and understand the answers. Your health, your voice.

  • • Appointment preparation checklists
  • • Question templates by condition
  • • Note-taking frameworks

For Carers

Support tools for those navigating healthcare on behalf of others. Advocate with confidence.

  • • Advocacy conversation guides
  • • Care coordination templates
  • • Difficult conversation scripts

For Clinicians

Communication aids that help translate expertise into understanding. Connect, don't just inform.

  • • Patient communication frameworks
  • • Breaking difficult news guides
  • • Empathy in efficiency tools

Clarity shouldn't be a luxury when health is on the line.

Let's discuss how the TALK Framework can support you, your team, or your organisation.

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